8xbet1

McDonald's Apologizes for Tech Issues at Locations Across Several Countries

8xbet1Liên kết đăng nhập
People stand in front of a temporary closed McDonald's in Shimbashi district of Tokyo on March 15, 2024. Philip Fong / AFP / Getty Images

Key Takeaways

  • McDonald's restaurants in a number of countries experienced what the company is calling a "technology outage" Friday.
  • Locations in Japan, Australia, and other countries reported issues with self-ordering kiosks.
  • Some restaurants closed, while others transitioned to taking orders with a pen and paper, only accepting cash.

McDonald's (MCD) suffered a widespread "technology outage" Friday across a number of countries, from Australia to the U.K. and Japan, among others.

Some locations closed due to the issue, while others reportedly took orders with a pen and paper and transitioned to all-cash operations until the tech issue was resolved.
“We are aware of a technology outage, which impacted our restaurants; the issue is now being resolved," a McDonald's spokesperson told Investopedia. "We thank customers for their patience and apologize for any inconvenience this may have caused."
McDonald's also said the outage was not the result of a "cybersecurity event."

According to a number of statements across social media and reports from Downdetector, McDonald's locations or the McDonald's app experienced issues in Japan, Australia, Hong Kong, Taiwan, and the United Kingdom.

Customers and McDonald's employees in Australia told The New York Times that the outage lasted about two hours, and several locations took orders on paper and only accepted cash until the issue was resolved. The McDonald's Japan account on X, formerly Twitter, said many locations across the country, McDonald's largest market outside the U.S. and China, had temporarily suspended operations due to the outage.

The issue does not appear to be affecting investors, as McDonald's stock was nearly unchanged in early trading Friday.

The company's stock fell earlier this week after an investor conference where Chief Financial Officer Ian Borden said a number of factors had impacted the first months of sales of 2024, and that lower-income consumers are spending less on fast food and other restaurants.

Do you have a news tip for Investopedia reporters? Please email us at
Article Sources
Investopedia requires writers to use primary sources to support their work. These include white papers, government data, original reporting, and interviews with industry experts. We also reference original research from other reputable publishers where appropriate. You can learn more about the standards we follow in producing accurate, unbiased content in our editorial policy.
  1. X Platform. "."
  2. X Platform. ""
  3. Facebook. ""
  4. McDonald's Taiwan. "."
  5. Downdetector. "."
  6. The New York Times. "."
  7. X Platform. "."
Take the Next Step to Invest
×
The offers that appear in this table are from partnerships from which Investopedia receives compensation. This compensation may impact how and where listings appear. Investopedia does not include all offers available in the marketplace.
m88bet mu88 casino fun88 wtf qh88 m88 cá cược trực tuyến